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Auto Participants support

Support for Auto Participants is provided by email in English and Turkish.

  • Include the rule name, the request key, and what you expected to happen.
  • The Activity tab shows recorded participant outcomes and skip reasons. Activity records retain participant account IDs, which the interface uses to display Jira users. Include the recorded error code if a rule could not run.
  • Never send credentials or API tokens. Support will never ask for them.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).