Support
Support is provided by email, in English and Turkish, by the people who wrote the code.
Contact
We aim to acknowledge every support email within two business days (Europe/Istanbul). There is no telephone line and no live chat.
What to include
- Which application you are using, and on which platform account.
- What you did, what you expected, and what happened instead.
- The date and approximate time of the run, so it can be matched to a job record.
- Any error message, copied as text rather than described.
Never send credentials. Do not email an API key, a password or a session token. Support will never ask for one. If you have already sent a key, revoke it in your platform's admin settings.
Support by application
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Freshworks · Freshdesk
Saved Bulk Actions support
Support for Saved Bulk Actions is provided by email in English and Turkish.
Security reports
Suspected vulnerabilities have their own route. Please read the security page before reporting one.